Information Technology and Organizational Learning

 

studies that apply organizational learning conceptsto the process of implementing and using information technology in organizations; and studiesconcerned with the design of information technology applications to support organizationallearning. From the former stream of research, we conclude that experience plays an important,yet indeterminate role in implementation success; learning is accomplished through both formaltraining and participation in practice; organizational knowledge barriers may be overcome bylearning from other organizations; and that learning new technologies is a dynamic processcharacterized by relatively narrow windows of opportunity 

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